Equipped with this powerful one-two combination of a best practice Runbook – powered by a new object-rich automation engine – an MSP will realize unprecedented, breakthrough benefits.
• Free-up all technicians to pursue higher-value work
• Eliminate the need to write expensive and quickly outdated in-house scripts to automate routine tasks and processes
• Effortlessly automate all tasks and processes related to configuration management, change management, and incident management – and other tasks that technicians normally do
• Ensure all IT services are delivered to a common standard using scalable, repeatable processes
• Achieve new levels of efficiency, productivity, and profitability • Modify objects over time to create their own unique ‘MSP secret sauce’